How > Why
Communication skills to strengthen relationships with employees, vendors, and family while navigating conversations about your operation's future.
Vance teaches listening techniques used by negotiators and professional interviewers to establish rapport and facilitate deeper connections in conversation.
The audience learns how to frame questions so they don't prompt defensiveness, avoid common pitfalls that disrupt the flow of conversation, and stay truly present so that others are heard and understood.
Attendees leave with a practical framework they can use in their next difficult conversation – that evening.